Advocacy Training and Development Program
Event Date : 23-Jun-20229.30am
Closing at 22-Jun-202212.30pm
Organizer : RSL Vic
Venue : Online
Address : 4 Collins Street
Convenor : Marie-Claire Blin (mblin@rslvic.com.au)
Event Description
Identified by our Compensation Advocate team as a professional development need, the Team Leader has created a workshop about Interviewing techniques.
This workshop will cover-
- Reasons for interviewing
- An interview framework
- Choosing an interview setting
- Types of interview techniques and questions
- Professional interviewing behaviour
- Planning for an interview.
The objectives of the event are to:
1. Recognise the advantages and potential challenges of interviewing
2. Build knowledge and skills to manage potential challenges
3. Identify helpful interview techniques and appropriate questions to create a safe environment for Veterans and their families
4. Examine the impact of interviewing techniques when supporting a Veteran and their family.
5. Build Advocate resilience by enhancing required skills.
Delivery mode
The workshop will be delivered via RSL Victoria’s Microsoft Teams application.
Assessment method
All attendees will to participate in the case studies/practice exercises that will be included in the workshop.